Lafayette, LA (KPEL News) - If the bills further down in this article look familiar, you may want to attend a public meeting Tuesday night at the Comeaux Recreation Center. The wastewater service provider for several areas of Lafayette Parish is Magnolia Water, and Louisiana customers are fuming mad that their bills have shockingly doubled in some cases.

Magnolia Water took over from TESI and Water & Waste Water Utilities within the last year. They provide service in 12 states across the country, including Louisiana.

The Magnolia Water Facebook page is largely populated with customer advisories, but people across their footprint comment under each about their dissatisfaction with water quality and the jump in their bills.

Magnolia Water is regulated by the Louisiana Public Service Commission that serves as the public authority over utility services.

Customers have sounded the alarm bells to their elected officials, and Lafayette Parish Councilman Josh Carlson and Councilman-Elect Ken Stansbury are hosting a Town Hall meeting about the increases. They've invited Dr. Craig Greene, the Louisiana Public Service Commission for District 2 representative, to address questions and concerns.

The meeting is open to the public and citizens are strongly encouraged to attend. It will be held on Tuesday, November 28, at 6 PM at the Comeaux Recreation Center on West Bluebird Drive in Lafayette.

 

Do these look familiar?

A Youngsville customer says she knew her bill would go up, but she didn't expect it to double. She shared both her previous bill and the most recent.

Here's how her billing looked before:

Before Magnolia Water
Tracy Wirtz
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Here's what the most recent bill looks like:

After Magnolia Water
Tracy Wirtz
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The bills from August/September and the more current one shared by a Lafayette customer show that the sewer fee jumped from $35 to $63.31.

Pre Magnolia Water
Tracy Wirtz
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Additionally, she told me that she and her partner were not home in the month of October so their water usage decreased, but the bill didn't.

Post Magnolia Water
Tracy Wirtz
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Two other Lafayette residents sent pictures of their bills, and it appears that the sewer charge for October may be $63.31 across the board.

Water bill
Tracy Wirtz
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Water bill
Tracy Wirtz
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